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Refund and cancellation

You must inspect item(s) once received. If item(s) need to be returned you must notify me be email at palmerjes@aol immediately. In order to receive a refund you must notify me within three days of receipt of the item(s). The three day limit will help reduce the number of items being used and then refunded.

item(s) must be package and shipped threw first class mail

You must be responsible for all cost of shipping the item back to me for a refund.

It is rare to receive any damaged item(s) because all item(s) are bubble wrapped and packed in a bubble envelope for further protection.
Should you received any damaged item(s) you must take the whole package to the post office. Do not put item(s) in new packaging or alter item(s) in any way.

A restocking fee of 15% will be deducted from your refund. If you wish to exchange your item(s) there will be no deductions.


Rates include shipping, handling and insurance.

*Please Note: UPS 2nd Day does not deliver on weekends. If Saturday Express Delivery is required, an additional $10 charge will apply.

Pending stock availability, credit approval and address verification, your order will ship within 1 - 3 business days of receipt.

Shipping times vary, depending on the method selected. Standard orders under $250 are shipped via Parcel Post, which has a delivery time of 7-10 business days. Orders obove $250 are sent via UPS Ground, which typically takes 2 (East Coast) to 6 business days (West Coast). Second Day air and Overnight are shipped via UPS. Remember to add 1 - 3 business days (Mon-Fri) to your expected delivery for in-house processing.

If you have a preference for a ground shipping carrier, please note it in the Special Instructions portion of the Shopping Cart, and we will endeavor to comply with your request.

A physical street address in required for shipping any items over $250. For items under $250, your US Mail address is required. For security reasons, shipments require a signature upon receipt.

We will ship back ordered items as they become available. You will only be charged once for shipping.

We are unable to ship to international addresses at this moment but we will in the future.
Last Updated: 8 Nov 2009 07:28:27 PST home  |  about  |  terms  |  contact
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